FAQ

Air – conditioning Every apartment has an individually controlled air cooling system. The apartments in the Factorial however do not have air-conditioning.

Arrival Please register with the reception desk upon your arrival. Once you have checked in, your luggage will be taken to your apartment by electric car. Please note that the Borgo di Colleoli is a car-free zone, apart from deliveries or hotel business.

Cleaning The reception team will gladly organize additional cleaning upon request.

Distances Pisa is ca. 35 km away, ca. 35 minutes on the Superstrada (no charge) Florence is ca. 55 km away, ca. 50 minutes by car. The Marina di Pisa on the coast is ca. 40 km away. We would however recommend the sandy beach at Vada for bathing, ca. 60 km away (55 minutes).

Electricity In Italy the electricity sockets are different to those which are usual in Central Europe. Please therefore use an adapter or contact the reception desk.

Heating All apartments have heating. However, in the transitional periods, it can happen that it has not yet been turned on. If this is the case, please contact the reception desk immediately.

Internet For a fee you can use our internet terminal at the reception desk. If you should need to print anything out, the reception team will be happy to help. W-LAN can only be accessed in the reception area.

Parking Spaces Parking spaces are free of charge and are located approx. 120 m away from the reception area. The parking spaces are numbered. Please note that, although the car park is controlled regularly, it is not guarded. We would therefore ask you to remove all valuables from your car.

Pets You are not allowed to bring any animals to the Borgo. If this policy is contravened, the reservation contract will be cancelled. Small pets are however permitted in the apartments of the Fattoria, but must not be taken to the swimming pools.

Pools The Borgo di Colleoli has 4 swimming pools: 2 pools which are reserved for the residents of the Fattoria, the panoramic pool with a separate children’s area, and the large park pool. In the summer months the pools are open from 09.00 a.m. until 07.00 p.m. There are no pool attendants to watch over the pools and parents are responsible for their children. Bathing towels are available from reception for a fee of EUR 3,-per towel.

Reception The reception desk is open daily from 09.00 a.m. until 07.00 p.m. Our reception team will gladly be of assistance to you in the organisation of your holiday, can reserve restaurants, book excursions and will answer any questions about your reservation.

Rest Period From 02.00-04.00 p.m. and from 10.00 p.m.-09.00 a.m. all television sets and radios may only be used at room volume and any other noise is to be avoided.

Restaurants Our Restaurant “I Secoli” is open in the evening. Cold snacks are served in the Enoteca, where you can also enjoy sitting outside on the Piazza. (The reception desk can inform you of the current opening times). Additional restaurants: Pizzeria I Tigli (ca. 150 m), Agriturismo Colleoli ca. 500 m and various alternatives within 5-10 minutes drive.

Security Deposit We ask a security deposit of € 200.00 per apartment upon arrival.

Supermarket The next supermarket is situated in Forcoli (ca. 8 km away). Further supermarkets can be found in Pontedera (ca. 20 km away). In Palaia (ca. 4 km) there are small food shops.

Telephone Please note that your mobile phone will not function in all areas of the Borgo.

Television In addition to the Italian TV channels, you can also receive programmes in German and English via our SAT antenna.